How long will it take to
design my graphics?
The time
it takes to complete your project will depend on how much you
need done. Small packages are usually completed in 2 days.
Larger projects can take up to 10 days. If there are stacks of
orders ahead of you, we will email you the completion date
for your designs. Note: It’s always best to get in well before
your site is to go live. Getting the graphics completed early
will avoid the disappointment of any time
delays.
How do you deliver my
files?
Your
complete graphics package or sales page will be uploaded to our
server in a complete web page format so you can get an idea of
the overall look of your new design. We will also send you your
completed files to your email address in WinRAR format. We will
keep a copy for future reference and to possibly display
in our portfolio.
Can I order a customized
graphic package?
You sure
can. Just email us through our contact page, to discuss
packages, such as web design, graphic design, themes, or any
other graphic design you may have in mind. The more information
you provide us with, the closer we can get to your
ideal
What if I don’t like my
design?
If you
absolutely don't like the design, you will get one free revised
version. If the revision is not to your satisfaction, you will
have to pay to get more revisions, unless we fail to increase
your conversion rate. In the event that we do not increase your
conversion rate we will give you unlimited revisions until we
do.
How many revisions do I
get?
You only
get one free revision of each package, unless otherwise stated.
If we increase you conversion rate and you still want more
revisions of the design, you will have to pay for additional
revisions (costs depend on the service package chosen). To
avoid disappointment, please state clearly the design, look and
colour scheme you are wanting beforehand.
Can I request a .psd of
all my graphics?
When you
order any package, you have the option of getting your files in
.PSD, at an extra cost.
With
e-covers - due to licensing restrictions of image size limits,
I cannot give you the flat version. In the case where the
design is totally unique and no stock images are used, you may
request the flat .psd layout.
Can I save money buy
buyling in bulk amounts?
Yes you
can. If you are wanting us to rework a number of your sites and
you intend to buy bulk amounts, please contact us and we can
arrange a discount deal.
Can you consult me on my
design?
Yes, please email us in regards to how we can help you. We
will give you a price list and details of our consultation
services. If you want we can eliminate the hassle of you having
to find a designer, programmer and copywriter and offer you our
full sales page
design service.
Can I JV with
you?
We are
always looking for joint venture's and possible project
partners, so if you have suggestions, don't hesitate to contact
me.
Do you install my
minisite on my server?
We can
install your minisite free of charge on your server if you
order a minisite package for the value of $247 or more. If you
spend less that $247 with us then you will have to pay a
$35 installation fee. Web hosting and domain names are not
included.
To read more about
the services we
offer to out clients, please click below as
appropriate.
To request
a quote from us please go to our get a quote
page. To ask
us a question please go to our contact us
page.
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